Integration discussion
Talk about technical connectivity with the platform team; usually an initial reply arrives within 1 business day.
- Feature-based discussion
- Start small
If you are new, no worries; on this page you will find nbaji Contact, nbaji Help, and all essential information of the help center for many users in Dhaka, quickly finish talking about with bKash, Nagad, and Rocket.
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If you want to discuss work, this section is shown first; here is how to proceed regarding connections, content, and referral.
Talk about technical connectivity with the platform team; usually an initial reply arrives within 1 business day.
Keep separate contact about referral, campaigns, and content sharing; those who already use bKash will quickly understand the setup.
For reviews, guides, and brand updates, the support team takes separate notes in private messages; sending a screenshot speeds things up.
If anyone wants to talk directly, send this card's concise message, and the team will respond as needed.
Email: [email protected]
Response: within 12 hours, on business days
From 10:00 am to 8:00 pm, quick follow-ups are available; for complex issues it may take 24 hours.
For simple questions, solved in 3 steps
Your questions, even small ones, can be sent; new users usually write about Dhaka local network, account information, and login problems.
Messages sent from Dhaka are prioritized; this helps quick resolution in local time.
If address is requested, the team will share it separately.
For general questions, account notes, and sending screenshots, use this channel; writing clear topics speeds up the response.
In the subject line, give a one-line summary.
Many people first read the FAQ, then message; this reduces unnecessary waiting and allows the team to focus on straightforward matters.
If the answer to a question is already available, that is the fastest path; the help center notes include login, account, and general setup.
If the problem persists, write briefly; if you can fit it into 2 lines, the team will understand quickly.
Error messages or page screenshots make solving easier; Android users sometimes miss permission settings.
The three questions below are usually known by most new partners beforehand.
Usually the first reply comes within 12 hours; if workload is high, it can take 1 day.
Yes, if there's a local payment context, you can mention it; this helps Bangladesh-based users.
Before sending a support message, view the login page; then, if needed, write your question concisely.
You can now contact nbaji Support via Help Center, nbaji Help, and nbaji Contact—everything in one place; for faster answers, send a message today.
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